Wholesale FAQ

Create a Wholesale Account HERE
    • What is the minimum quantity to order for wholesale?
      • The MOQ is 12


    • I am trying to create a wholesale account but I am getting a message that I already have an account, help?
      • If you have an existing customer account and wish to create a wholesale account, you will need to register using a different email.


    • I signed up for a wholesale account but I have not received an email to activate my account, have I been approved?
      • Approval generally takes 24-48 hours once your application has been submitted. If you don't see an email in your inbox make sure to check your spam folder. If the email is not in your spam please reach out to us at wholesale@robekimono.com.


    • Why are the promotions advertised on the website not working when I checkout?
      • Some of the promotions you see advertised on the site are only eligible for retail prices, not wholesale prices.